Madrid Barajas Airport Traveler Assistance
Assistance in the Terminals
Madrid Barajas Airport offers an assistance service for passengers with reduced mobility. You should contact the airport directly at least 48hours before your flight to arrange this service.
Wheelchairs may be requested at the airport. The airport also offers a new Individual Support Service for Passengers with Impaired Sight, which sends messages with flight details to mobile phones.
When reserving a ticket for travel through Barajas, passengers should remember to tell their airline of any particular requirements.